Squishy Fun Support

Help for grown-ups

Need help? Email support@kinpath.app with your device (for example iPhone or Android tablet) and what happened. We usually answer within two business days.

Restoring the Squishy Club

If Squishy Club was bought on another device, or the app was reinstalled, open Settings in the app, choose Restore purchases under "For grown-ups" and answer the grown-up question. Use the same Apple ID or Google account that made the purchase. On iPhone and iPad, Family Sharing members can restore it too.

Asked to buy, but nothing happened?

If Ask to Buy is on, the purchase waits until a parent approves it. Once it's approved, Squishy Club unlocks by itself the next time the app is open.

Refunds

Purchases are handled by Apple or Google, so refunds go through them: reportaproblem.apple.com for the App Store, or your Google Play order history for Android.

Lost coins or squishies

Progress is saved only on the device. Deleting the app also deletes the coins, colored squishies and photos on it. Squishy Club purchases aren't lost and can always be restored.

Privacy

There are no ads, no accounts and no chat. See the privacy policy and terms of use for details.